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TOPIC: Cannot add project - error message

Cannot add project - error message 8 years 6 months ago #547

I am trying to add a project in PM but when I add the project # and search I get the message 'Unable to retrieve Project from Behance.'
I have checked everything and the project is public.
The administrator has disabled public write access.

Cannot add project - error message 8 years 6 months ago #548

  • eLEOPARD
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Dear Nancy,

Glad to know you were finally able to create the account :)

Regarding the error, could you please create a temporary back-end login for us, and send it to contact(at)eleopard.in.
That would help us look closely into the matter.
The administrator has disabled public write access.

Cannot add project - error message 8 years 6 months ago #550

Access to my site or Behance account?

Thanks
The administrator has disabled public write access.

Cannot add project - error message 8 years 6 months ago #552

  • eLEOPARD
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Dear Nancy,

We need the credentials for the Website Admin dashboard, please send the URL and credentials at contact[at]eleopard.in
Last Edit: 8 years 6 months ago by eLEOPARD.
The administrator has disabled public write access.

Cannot add project - error message 8 years 6 months ago #553

Ok sent credentials for access
The administrator has disabled public write access.

Cannot add project - error message 8 years 6 months ago #554

  • eLEOPARD
  • eLEOPARD's Avatar
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  • Administrator
  • Posts: 409
  • Thank you received: 54
  • Karma: -28
Dear Nancy,

Regarding the issue, we did some analysis. The issue is might be due to any of the following reasons:
1. PHP Version running on your Server.
2. PHP CURL module is enabled or disabled on your Server.

Could you please check the above settings at your end or provide us the cpanel access to your server so that we will do the testing.
The administrator has disabled public write access.
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